Effective Date: October 1, 2023

This Shipping Policy applies to all orders placed with Shree Ji Secure Soft Tech (“Company”, “we”, “our”, “us”) through our website and platforms for physical products and applicable services.

1. 1

   Shipping Locations

   We offer shipping to domestic and international locations, subject to product availability, destination restrictions, and applicable laws. Certain products may not be available for delivery to all regions.

2. 2

   Order Processing Time

   Orders are typically processed within 1–5 business days, excluding shipping time. Orders placed on weekends or public holidays are processed on the next business day.

3. 3

   Shipping Methods & Delivery Time

   Delivery timelines are estimates only and may vary due to destination, courier partner, customs clearance, local regulations, or unforeseen circumstances. Domestic deliveries generally take 3–10 business days, while international deliveries may take 7–30 business days.

4. 4

   Shipping Charges

   Shipping charges, if applicable, are displayed at checkout and may vary based on delivery location, product size, weight, and selected shipping method.

5. 5

   Customs, Duties & Taxes

   International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country. These charges are not included unless explicitly stated and must be paid by the customer.

6. 6

   Address Accuracy

   Customers are responsible for providing accurate and complete shipping information. We are not liable for delays, lost shipments, or additional charges resulting from incorrect or incomplete address details.

7. 7

   Delays & Force Majeure

   Delivery delays may occur due to customs inspections, weather conditions, courier disruptions, government actions, natural disasters, or events beyond our control. We shall not be liable for such delays.

8. 8

   Shipment Tracking

   Where available, shipment tracking details will be shared via email or made accessible through your user account after dispatch.

9. 9

   Lost or Damaged Shipments

   If your order is lost or arrives damaged, please contact us within 7 days of delivery or expected delivery date along with supporting evidence. Resolution will be handled in accordance with our Return & Refund Policy.

10. 10

    Contact Information

    For shipping-related inquiries, contact us at [email protected]